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    Customer Service Team
    Citibank UK Limited
    PO Box 4012
    Swindon
    SN4 4JZ
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    If calling from abroad dial: +44 20 7500 5500 Available 24 hours a day, 7 days a week.
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Due to the European Central Bank's interest rates for Euro deposits changing to 0% in July 2022, we are making a number of changes to some of our important document. On 1  September  2022, clients who hold Euro deposits in an account with Citi UK Consumer will not be charged monthly Euro deposit fees in relation to balances of €100,000 or more. Please be assured that while the changes to these documents are effective from 8 November 2022, you will not be charged a fee for holding Euro deposits with Citi UK Consumer from 1 September 2022.

Essential Documents
Overdraft Documents

You can make a variety of account-related requests by printing, completing and signing the relevant form and posting it to us at: GCB Banking, Citibank UK Limited, PO Box 4012, Swindon, SN4 4JZ

  • W-9
    To be completed if you are a US Person.
  • Add an account holder
    To be completed if you’d like to add another account holder to your existing account.
  • Non-US Person
    To be completed if you do not consider yourself a US Person, but have lived in the US.
Usefull Forms