Currently you have JavaScript disabled. Some features on the website may not work.

Enable Javascript to use the full functionality of this page.

Help Centre »
How To Update Your Latest Contact Details

Search for help

Address change

Desktop
Mobile

It’s easy to make sure we have your up-to-date contact details.

Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar.

Do you have a new Address?

Click Address Change to view the addresses we hold for you.
Click EDIT to amend an address.
Click Edit Mailing Preferences to choose which address your mail is sent to. Click DONE once the change has been made.
When ready, click SUBMIT

Tap on the profile & settings icon on the top left of the dashboard page.
Select the Personal Information option.
Enter the unlock code.
Tap on Registered Address field or Correspondence Address/ Residential Address (for IPB customers).
Enter the address details.
Tap on Update to save the changes.

Warning: Investment Scams!
Beware, Investment Scams are on the rise. Fraudsters are using Citi’s genuine logo, banking registration and company details on fake emails, cold calls and websites to trick you into thinking you are making a genuine investment. The communications can look real. Here’s how you can protect yourself from scams - Learn more...

Download the Citi Mobile^® UK App

By using this website, registered in the United Kingdom, you agree to our website Terms and Conditions and our Online Privacy Notice and Cookies Policy.

Citibank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our firm's Financial Services Register number 805574. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB, Companies House Registration No. 11283101. Citibank N.A., Jersey Branch is regulated by the Jersey Financial Services Commission. Citi International Personal Bank is registered in Jersey as a business name of Citibank N.A. The address of Citibank N.A., Jersey Branch is P.O. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Citibank N.A. is incorporated with limited liability in the USA. Head office: 399 Park Avenue, New York, NY 10043, USA.© All rights reserved Citibank UK Limited and Citibank N.A. (2024). CITI^®, CITI and Arc Design^® are registered service marks of Citigroup Inc. Calls may be monitored or recorded for training and service quality purposes.

Investments are not bank deposits, and are neither obligations of, nor guaranteed by, Citigroup, or any of its affiliates, unless otherwise stated. They are subject to investment risks, including possible loss of the principal amount invested. Past performance is not indicative of future results; investments can go down as well as up.

All products and services offered by Citi International Personal Bank are subject to terms and conditions and you must agree to be bound by them before we can offer any product or service to you. Some products and services may not be available in certain jurisdictions. This website is not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation and none of the services or investments referred to in this website are available to persons resident in any country where the provision of such services or investments would be contrary to local law or regulation. You should consult your professional advisers as to whether you require any governmental or other consents or need to observe any formalities to enable you to utilise or purchase the products and services described on this website.

Menu

Address change