It’s easy to make sure we have your up-to-date contact details.
- Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar.
Do you have a new email address?
- Click Update email address followed by Edit or New to update your details, then click Save.
- Review your changes and click CONFIRM CHANGE.
- If you have more than one email address, you can choose one as your primary address for Citi Alerts and correspondence.
- Tap on the profile & settings icon on the top left of the dashboard page.
- Select the Personal Information option.
- Enter the unlock code.
- Tap on Email field.
- Enter the Primary Email or Secondary Email.
- Tap on Update to save the changes.
