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Staying Secure

The Citigold Lounge opening hours are Monday to Friday 10:00 – 16:00.

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Warning: Stay safe with 3D Secure
Do not disclose any personal information including your card number and CVV. Do not attempt to make a payment to anyone who contacts you out of the blue.
Additionally, if anyone calls you out of the blue and asks for your One-Time Passcode, even if the person is purporting to be calling from Citi, it is a scam. Do not provide any information over to anyone.

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Enjoy 50,000 Avios* when you join

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*T&Cs and minimum funding of £150,000 apply. £75 monthly fee applies if the balance falls below £150,000.

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Citi Foreign Exchange Solutions

Bank and invest in multiple currencies on the Citi Mobile® UK App & Citi Online, with Citibank Global Wallet, or at our Specialist FX Desk.

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To help you stay safe online, find out why you may see an increase in declined online transactions.

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Supporting our clients
during COVID-19

Please read important changes to our services

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Citi UK supports clients during COVID-19 by changing some services