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Multi currency banking - Managing your global accounts

Managing your global accounts

Citigold offers a range of multi currency banking services that make it easy to manage your UK and international Citi accounts:


  • Easily change your Citi Debit Card linkage from Pounds (GBP) to Euros or US Dollars
  • Access a network of ATMs worldwide
  • Bank online via computer, smartphone and tablet or by phone 24/7
  • Check your balances online with E-Statements
  • View your multi currency accounts on one screen with our Global View of Accounts service
  • Receive alerts via text message or email

Find out more

Citi Online

With Citi Online you can fulfil your banking needs whenever and wherever you are in the world.

  • Pay bills
  • Check your statement
  • Transfer money
  • Set-up account alerts
  • Manage your investment portfolio

Citi Mobile® UK

Enjoy quick and easy banking from your mobile or tablet with the Citi Mobile® UK App.

  • Monitor your accounts and your investments on the go
  • See up-to-date balances
  • Transfer funds instantly
  • Make payments
  • Carry out FX transactions

CitiPhone

If you need to speak to someone, simply pick up the phone. CitiPhone is available to support you with your queries. Click here to view CitiPhone number and operating hours.

You can also use our CitiPhone automated banking service to:

  • Pay bills
  • Transfer funds between your UK accounts of the same currency
  • Hear your account balance or recent transactions via our automated service
  • Stop cheques
  • Change your t-PIN

Three ways to monitor your Multi Currency Accounts

E-Statements

E-Statements give you the flexibility to view, save or print up to 24 months of your statements at your convenience, directly from Citi Online. They are available for all account holders registered with Citi Online, including those with joint accounts.

With E-Statements you can:

  • Receive your statement faster than you would a paper statement
  • Save time, effort, stationery and the space required to file your statements
  • Print or save your statements whenever you need to
  • Access you past statements online any time, anywhere.

E-Statements are also more secure, as only you can access them.

Read more

Global view of accounts

If you have Citi accounts in more than one country, our Global View of Accounts service makes international banking even simpler. Safe, secure and easy to use, it allows you to access your overseas Citi accounts in participating countries instantly.

  • View your overseas accounts on your UK Citi Online page
  • Only one password and security code to remember
  • Free service that's available 24 hours a day from anywhere in the world

The Global View of Accounts service can be used to view your overseas account details in the below mentioned list of countries:

Hong Kong Jersey Korea (Republic of) Singapore
United Arab Emirates United Kingdom USA (selected locations)
Read more

Citi Alerts

Receive free account updates by text or email both for your current and savings accounts and your investments. Choose from our range of alerts and confirm when and how you want to receive them.

You can choose to receive alerts by SMS and email - both are free. Simply choose how you'd like to receive your alerts with a single click.

Read more

Take the first step to your wealth management planning with Citigold

Already with Citi? Contact your relationship manager or view product availability on Citi Online

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Citibank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our firm's Financial Services Register number 805574. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB, Companies House Registration No. 11283101. Citibank N.A., Jersey Branch is regulated by the Jersey Financial Services Commission. Citi International Personal Bank is registered in Jersey as a business name of Citibank N.A. The address of Citibank N.A., Jersey Branch is P.O. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Citibank N.A. is incorporated with limited liability in the USA. Head office: 399 Park Avenue, New York, NY 10043, USA.© All rights reserved Citibank UK Limited and Citibank N.A. (2024). CITI®, CITI and Arc Design® are registered service marks of Citigroup Inc. Calls may be monitored or recorded for training and service quality purposes.

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