Citigold - Worldwide Annual Holiday Travel Insurance
Worldwide Annual Holiday Travel Insurance
As the primary account holder of a Citigold Current Account you receive a comprehensive travel insurance package covering both you and your immediate family members, which includes winter sports coverage as standard.
As soon as your account is opened, your Citigold Worldwide Annual Holiday Travel Insurance will be set up and ready for use. To be eligible to be covered by the policy you must be a UK resident and under the age of 80 on the date the holiday begins.
Not all holidays are covered, for example business trips, so please refer to the policy document for full details of cover benefits, limits and exclusions before you travel, to ensure your holiday will be covered.
Full terms and conditions can be found here.
This policy does NOT provide cover for medical conditions which the insured person has been diagnosed with, sought treatment for, is on prescribed medication for, or attended hospital for.
If the above applies to anyone travelling, and they would like to have such conditions covered, they may be able to get cover for their existing medical conditions by visiting the MaPS (Money and Pensions Services) https://traveldirectory.moneyadviceservice.org.uk/en or calling + 44 (0) 800 138 7777. This directory lists firms that provide, or arrange, travel insurance policies that cover more serious medical conditions that our Travel Insurance may not cover.
Please be aware that cancellation cover may not be available for all travelling individuals in your group if you/they are insured under separate policies.
Questions and claims for existing customers
You are covered from the day your Citigold Current Account is opened. If you have any questions or need assistance whilst on holiday, please contact Chubb:
Questions
Call Chubb Insurance on 0800 345 7691
Lines are open Mon to Fri, 9am - 5pm
Making a travel insurance claim
Call Chubb Insurance on 0800 345 7693 and quote your Citigold Current Account number. Lines are open Mon to Fri, 9am - 5pm
Medical treatment overseas
Outside the UK call +44 (0)20 7173 7798 prior to the treatment taking place.
Lines are open 24 hours a day, 7 days a week, 365 days a year.
