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A Citi customer using their Citi Debit Card

A Citi customer using their Citi Debit Card

Make life easier, whatever your requirements and wherever you are in the world

However you prefer to explore the world, your Citi Debit Card opens up new, inspiring and often unexpected possibilities.

For our Citigold Private Clients, we have specially designed privileges to help you get the most from your international lifestyle - whether you’re mid-journey, already at your destination or keeping things close to home.

 

Mastercard® Concierge

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Is there something we can do to make your
busy life run smoothly?

Mastercard® Concierge

A successful life is also a demanding and busy one. If you’re a Citigold Private Client, Mastercard Concierge places an elite service team at your disposal 24/7, saving you time and freeing you up to focus on what matters most.

All you need to do is call.

Let us help you with:

  • Information and reservations for travel, anywhere in the world
  • Arrangements for a special event, tailored to your needs
  • Access to translation and interpretation services and other executive services
  • Selecting and arranging a unique gift or once in a lifetime experience

Fluent in multiple languages, our specially trained managers can fulfil a wide variety of requests resourcefully, efficiently, and with an outstanding level of service.

Call Mastercard Concierge on +44 203 788 6342

If you are dialling from Russia, please call +7 499 951 6101

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Mastercard® Airport Experiences provided by LoungeKey

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Elevate your airport experience

Mastercard® Airport Experiences provided by LoungeKey

Through Mastercard® Airport Experiences provided by LoungeKey, Citigold Private Client Cardholders can enjoy membership to over 1000 lounges in 400+ airports worldwide, as well as dining, spa and retail offers from select exclusive airport merchants, regardless of your class ticket or airline – all through one seamless, easy-to-use mobile app.

Discover a world of comfort and convenience

Need to charge up before take-off? Most lounges include amenties like Wi-Fi and multiple charging points, and select lounges offer conference rooms for business travellers.

As a Citigold Private Client you are entitled to 8 free lounge passes per year. Each pass may be used for yourself or a guest.

On arrival at the lounge, quote ‘Mastercard Airport Experiences provided by LoungeKey’ to the reception staff and present your Citi Debit Card. Your card will be swiped to register your visit.

You can check lounge services and opening times prior to travel using the lounge finder here or through the app.

Savings while you wait

  • Shop select exclusive offers from hundreds of luxury airport merchants
  • Save even more at duty free shops with offers up to 15% off
  • Feast before your flight with dining discounts of up to 15%
  • Treat yourself to a relaxing pre-flight massage with up to 15% off select a la carte spa services

Please note: offers and lounge service vary by location. See airport.mastercard.com or app for more details. Terms and Conditions of the issuer apply.

When you activate your Citi Debit Card, you will automatically be enrolled in the lounge membership programme, however to take advantage of the full Mastercard® Airport Experiences provided by LoungeKey, create an account and register your card here or download the app.

 

Please ensure you are familiar with the Conditions of Use

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