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Lending

About personal loans

Citi no longer offer loans. This change reflects Citi's decision to focus resources on our core Citi products.

Been offered a new loan from CitiFinancial?
Please beware of any callers offering you a new loan from CitiFinancial in return for an upfront fee. These callers are not genuine and you will not receive a new loan from CitiFinancial.

Complaint about insurance on your Citi loan or card?
The PPI complaints deadline of 29 August 2019 has now passed. For more information please see our PPI Complaints page.

Existing CitiFinancial or Citibank Personal Loan Customer?
The ownership of some CitiFinancial Loans has been transferred to a new lender. Customers whose loans have been transferred will have received a welcome letter from their new provider to confirm this. From 21 May 2012 please contact your new lender with any questions relating to your loan account using the details in your welcome letter and they will be pleased to help you.

Warning: Investment Scams!
Beware, Investment Scams are on the rise. Fraudsters are using Citi’s genuine logo, banking registration and company details on fake emails, cold calls and websites to trick you into thinking you are making a genuine investment. The communications can look real. Here’s how you can protect yourself from scams - Learn more...

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Citibank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our firm's Financial Services Register number 805574. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB, Companies House Registration No. 11283101. Citibank N.A., Jersey Branch is regulated by the Jersey Financial Services Commission. Citi International Personal Bank is registered in Jersey as a business name of Citibank N.A. The address of Citibank N.A., Jersey Branch is P.O. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Citibank N.A. is incorporated with limited liability in the USA. Head office: 399 Park Avenue, New York, NY 10043, USA.© All rights reserved Citibank UK Limited and Citibank N.A. (2024). CITI^®, CITI and Arc Design^® are registered service marks of Citigroup Inc. Calls may be monitored or recorded for training and service quality purposes.

Investments are not bank deposits, and are neither obligations of, nor guaranteed by, Citigroup, or any of its affiliates, unless otherwise stated. They are subject to investment risks, including possible loss of the principal amount invested. Past performance is not indicative of future results; investments can go down as well as up.

All products and services offered by Citi International Personal Bank are subject to terms and conditions and you must agree to be bound by them before we can offer any product or service to you. Some products and services may not be available in certain jurisdictions. This website is not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation and none of the services or investments referred to in this website are available to persons resident in any country where the provision of such services or investments would be contrary to local law or regulation. You should consult your professional advisers as to whether you require any governmental or other consents or need to observe any formalities to enable you to utilise or purchase the products and services described on this website.